bb45's Privacy Policy
Learn in full transparency how we collect, store and protect your personal information.
Introduction and Applicability
bb45 ("we", "our") is an online gaming platform operated for players in Bangladesh. By using our website bb45.cam, you are considered to have accepted the terms of this privacy policy.
This privacy policy applies to all individuals who use our services — whether registered members or unregistered visitors. Ensuring the security and privacy of your personal information is our primary responsibility. We never sell your information to third parties without your consent.
What Information We Collect
We collect various types of information at bb45 to create accounts, manage transactions and improve our services. Details are described below.
Identity Information
When you register at bb45, we collect the following information:
- Full name and date of birth
- Email address
- National ID card or passport number (for age verification)
- Current address
- Username and password
Financial Information
To ensure secure transactions, we collect:
- bKash, Nagad, Rocket or Upay mobile banking number
- Deposit and withdrawal history
- Transaction date, time and amount
- Account balance and bonus information
Technical Information
Information collected automatically while using the site:
- IP address and device identifier
- Browser type and operating system
- Browsing history and click patterns on the site
- Login time and session information
- Collected through cookies and tracking technologies
Gaming Activity
For responsible gaming monitoring and service improvement:
- Play history and preferred game categories
- Bet amount and frequency
- Win and loss records
- Promotional offer usage information
Purpose of Data Use
bb45 uses collected information only for specific, legitimate purposes. No information is stored or used unnecessarily.
| Purpose | Type of information used | Legal basis |
|---|---|---|
| Account creation and management | Identity and contact information | Contract performance |
| Payment processing | Financial information and identity verification | Contract performance and legal obligation |
| Age and identity verification | National ID card or passport information | Legal obligation |
| Providing customer support | Identity, transaction and gaming information | Legitimate interest |
| Sending promotional offers | Email address and preferences | Consent |
| Responsible gaming monitoring | Gaming activity information | Legitimate interest and legal obligation |
| Fraud prevention and security | Technical and financial information | Legitimate interest and legal obligation |
| Service improvement | Browsing and gaming behaviour | Legitimate interest |
Data Sharing and Disclosure
bb45 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
Payment providers
Only the information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket and Upay. These partners follow strict data protection policies.
Technology service providers
Limited information is shared with technology partners to operate our platform. This includes server hosting, security monitoring and gaming software providers. Each partner operates under a strict confidentiality agreement.
Legal authorities
In cases of court orders, investigations or legal obligations, we may be required to provide necessary information to the relevant authorities. Such disclosure is always kept to a minimum.
Cookies and Tracking Technologies
Cookies are small text files stored on your device that help improve your browsing experience. bb45 uses the following types of cookies:
- Essential cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Functionality cookies: Used to remember your preferences such as language settings.
- Analytics cookies: To understand which pages are used most. These are completely anonymous.
- Performance cookies: To monitor site speed and performance.
You can control or delete cookies at any time by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the site.
Data Security Measures
bb45 maintains the highest industry standards to protect your information. Our security infrastructure operates on the following levels:
SSL encryption
All data transfers are protected by 256-bit SSL/TLS encryption. No one can read or alter your information while it is in transit.
Firewall protection
Our servers are protected by multiple layers of firewalls and intrusion detection systems, which are active 24/7.
Access control
Only authorised staff can access your account information on a limited basis, and every access is logged.
Regular backups
Your information is regularly stored in encrypted backups, ensuring data protection even during a technical disaster.
Data Retention Period
bb45 retains your information only for as long as necessary. The retention period for different types of information is listed below:
- Account information: For the duration the account is active and a minimum of 5 years after closure (as required by law).
- Financial transaction information: Up to 7 years from the date of completion.
- Gaming history: Up to 3 years after account closure.
- Technical log information: Up to a maximum of 12 months.
- Communication and support records: 2 years from the date of last contact.
- Identity verification documents: Up to 5 years after account closure.
Once the periods mentioned above have elapsed, your information will be securely deleted or anonymised, unless longer retention is required for legal reasons.
Your Rights
As a user of the bb45 platform, you have several important rights over your own information.
Right to know
If you wish to know what information we hold about you, please contact us. We will provide a copy of your information within 30 days.
Right to correction
If any of your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or via the support team.
Right to deletion
In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.
Right to object to processing
You can object to your information being used for marketing purposes. After receiving your objection, we will no longer use your information for that purpose.
Right to data portability
You can request your information in a structured, commonly used format that can be transferred to another service.
Right to restriction
In certain circumstances you can request that the processing of your information be restricted — such as when you are questioning the accuracy of the information.
Protection of Minors
bb45 is for those aged 21 or over only. We do not knowingly collect any information from minors.
We verify age at the time of registration, and if an account holder is found to be under 21 years of age, that account will be closed immediately and all collected information will be deleted.
If you believe that an underage person is using our platform, please let us know at [email protected].
Changes to the Privacy Policy
This privacy policy may be updated from time to time due to legal changes, addition of new services, or business requirements. In the event of any significant changes, we will notify you in the following ways:
- A notice will be sent to your registered email address.
- A notification will be displayed on the homepage of the website.
- The "Last Updated" date at the top of this page will be changed.
If you continue to use the platform after the changes, you will be considered to have accepted the updated policy. If you do not agree with the changes, you may request to close your account.
Privacy Contact
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our privacy team.
24/7 Live Chat — Support available in Bengali
We typically respond within 1-2 business days. For urgent matters, please use live chat.
Related Policies
Read our other policies that provide detailed information about your rights and responsibilities:
- Terms & Conditions — Complete rules for using the platform
- Responsible Gaming — Safe and healthy gaming habits
- About Us — Learn more about bb45
- FAQ — Answers to frequently asked questions